We are committed to protecting and respecting your personal information and privacy. This Policy explains when and why we collect personal information about you.

Who we are?

We are Heathdyne Properties Ltd registered in England with company number 03116660.

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How do we collect information from you?
We obtain information about you when you use our website, when you provide it to us or to our franchisees or, occasionally, from third parties.

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What type of information do we collect and how is it used?
The personal information we collect might include your name, contact information and nature of your business solely to assist with your enquiry with regard to one of our commercial letting opportunities. We use this information to respond to your enquiry. We will hold your personal information on our systems only for so long as is necessary to conclude your enquiry or for the duration of your tenancy.

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Who has access to your information?
We will not sell or provide your information to third parties other than to information processors with whom we have entered into written contracts which require the information processors to comply in all respects with the requirements of this Privacy Policy and all legal requirements relating to information privacy. You will receive no other information from us other than that you request to satisfy your enquiry.

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Your rights
You have the right to:

• access your personal information and to be informed about its use by us and/or our franchisees;

• correct your personal information;

• have your personal information deleted;

• restrict the use of your personal information;

• object to the use of your personal information;

• complain to the Information Commissioner’s Office;

• withdraw your consent to the use of your personal information;

• ask for the personal information to be transferred

Security Measures
We will ensure that your personal information is held securely. Some of your “non-sensitive” details (such as your email address) may be transmitted over the internet and this can never be guaranteed to be 100% secure.

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‘Cookies’
Our websites use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. Cookies collect statistical information about your browsing actions and patterns and do not identify you as an individual. We use cookies to improve our website and provide you with a better, more personal service. You may switch off cookies.

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Other websites

Our websites may contain links to other websites which we do not own but this privacy policy only applies to our website. We cannot be responsible for the privacy policies and practices of other sites when you access them using links from our website.

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Transferring your information outside of the EU
The information which you provide to us may be transferred to countries outside the European Union (“EU”) if any of our servers or our processors’ servers are located in such a country. These countries may not have equivalent information protection laws to those within the EU. By submitting your personal information, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

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Telephone and website recording
We may sometimes use web site recording services which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal information. Information collected in such a fashion is for our internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.

UNDER 18?
If you are under the age of 18, you must obtain your parent/guardian’s permission before providing any personal information. When providing personal information your parent/guardian should be with you to help you through this process.